T-Mobile in San Jose, CA Closed now

Reviews about T-Mobile

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  May 24, 2019, by Brandon Moreland
  Came in with my girlfriend. We talked to Oscar. My girlfriend was simply interested in the phones and the plans they had to offer. Oscar insisted for a credit check. We asked how long the credit check is good for. Oscar stated indefinitely. That did not sound right to me so I called T-Mobile Customer Support to get an accurate answer. They stated the credit check is good for exactly 62 days. After that they will have to run the credit again. After Oscar ran our credit he offered the Galaxy S7 and the T1 plan for $130 a month. This also did not sound right. So we left and went to another T-Mobile location. Turns out Oscar was taking on as much as he could for his own personal Commission. So not only did Oscar a lie about the credit check and how long is good for. He was also trying to swindle. I advise that if you are a new customer looking for a plan that at the least avoid Oscar. Or this location in entirely. Put in your ground work and call different locations for rates and plans. Make sure you are not taking advantage of.